Privacy policy

Last updated: October 10, 2025

Nikiam operates this store and website, including all information, content, features, tools, products, and related services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). Nikiam uses the Shopify platform, which allows us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal information we collect or process

When we use the term “personal information,” we are referring to information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or that has been de-identified so that it cannot identify you or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from that personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact information, including your name, address, billing address, shipping address, phone number, and email address.

Financial information, including credit card, debit card, and bank account numbers, payment card information, bank account information, transaction details, payment method, payment confirmation, and other payment details.

Account information, including your username, password, security questions, preferences, and settings.

Transaction information, including the items you view, place in your cart, add to your wish list, purchase, return, exchange, or cancel, and your transaction history.
Communications you send to us; this includes the information you provide in those communications, for example, when you send a customer support request.

Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.

Usage information, including information about your interaction with the Services, such as how and when you interact with or browse the Services.

Sources of personal information

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;

Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;

From our service providers, including when we engage them to enable certain technologies and when they collect or process your personal information on our behalf;
From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

To provide, tailor, and improve the Services.

We use your personal information to provide you with the Services, including to fulfill our contract with you, process your payments, fulfill your orders, remember your preferences and items of interest, send you account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange for the shipment of products, facilitate returns and exchanges, allow you to post reviews, and create a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications via email, text message, or postal mail, and to display online advertisements for products or services on the Services or other websites, including based on items you have previously purchased or added to your cart and other activities on the Services.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding potential fraudulent, illegal, unsafe, or malicious activities, protect public safety, and ensure the security of our services. If you choose to use the Services and register for an account, you are responsible for keeping your login credentials secure. We strongly recommend that you do not share your username, password, or other access data with anyone.

Communicating with You

We use your personal information to provide you with customer support, to be responsive to your requests, to provide you with effective services, and to maintain our business relationship with you.

Legal Reasons

We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government agencies, to investigate or participate in discovery in civil proceedings, potential or actual litigation, or other contentious legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:

With Shopify, vendors, and other third parties that provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, logistics, and shipping).

We rely on business and marketing partners to provide marketing services and display ads to you. For example, we use Shopify to deliver personalized advertising with third-party services based on your online activity across different stores and websites.

When you instruct us, request, or otherwise consent to the disclosure of certain information to third parties, such as for shipping products or through the use of social media widgets or login integrations.

With our affiliates or otherwise within our corporate group.

In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations, or to protect or defend the Services and our rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access and use of the Services to provide and improve them for you. The information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties who may be located in countries other than the country in which you reside, in order to provide and improve the Services to you.

To learn more about how Shopify uses your personal information and your rights, please see Shopify's Consumer Privacy Policy.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites not affiliated with or controlled by us, you should review the privacy and security policies, as well as other terms and conditions. We are not responsible for the privacy or security of these websites.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.

Security and retention of your information

Please note that no security measures are perfect or impenetrable. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your rights and options

Depending on where you live, you may have certain rights regarding your personal information, such as the right to access, delete, correct, or restrict the processing of your personal information. You can learn more or exercise these rights by visiting https://privacy.shopify.com/

Complaints

If you have any complaints about how we process your personal information, please contact us using the details below. You can also contact your local data protection authority.

International transfers

We may transfer, store, and process your personal information outside of your country of residence. For transfers from the European Economic Area (EEA) or the United Kingdom, we use recognized legal transfer mechanisms, such as the European Commission's Standard Contractual Clauses.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date updated.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us at support@thenikism.com; or contact us at:

215 Wakeham, Easton, Portland, ENG, DT5 1HS, GB

For the purposes of applicable data protection legislation, Nikiam is the controller of your personal data.